fu66 Privacy Policy — How We Handle Your Data

Introduction

fu66 ("we", "us", "our") operates the online casino and sports betting platform available at fu66.bet (the "Platform"). This Privacy Policy describes how fu66 collects, uses, stores, shares, and protects personal data relating to users of the Platform, including registered players, visitors, and prospective players who interact with the Platform without creating an account.

This Privacy Policy should be read alongside our Terms & Conditions, which govern your use of the Platform. By registering an account on fu66 or by continuing to use the Platform, you acknowledge that you have read this Privacy Policy and that you consent to the collection and processing of your personal data as described herein.

fu66 is committed to protecting your privacy. We process personal data only to the extent necessary to deliver our services, comply with applicable legal obligations, and maintain the security and integrity of the Platform. We do not sell your personal data to third parties under any circumstances.

Personal Data We Collect

fu66 collects personal data in the following categories, depending on how you interact with the Platform:

Identity and Contact Data

Financial and Transaction Data

Technical and Usage Data

fu66 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data. The only sensitive-category data we may collect is information relating to self-exclusion or responsible gaming status, which is collected solely for the purpose of protecting vulnerable players and is treated with the highest level of confidentiality.

How We Use Your Personal Data

fu66 uses the personal data we collect for the following purposes:

• To create, manage, and maintain your player account, including verifying your identity and age in compliance with our 21+ policy.
• To process deposits and withdrawals in BDT via your registered payment method (bKash, Nagad, Rocket, Upay, Visa, or Mastercard).
• To provide customer support, respond to queries, and resolve complaints or disputes.
• To comply with our Know Your Customer (KYC) obligations, anti-money laundering (AML) requirements, and other applicable legal or regulatory obligations.
• To detect, investigate, and prevent fraud, cheating, bonus abuse, and other prohibited conduct on the Platform.
• To personalise your experience on the Platform, including providing promotions, offers, and game recommendations relevant to your activity and preferences.
• To administer responsible gaming features, including deposit limits, session reminders, reality checks, and self-exclusion requests.

Legal Basis for Processing

fu66 processes your personal data on the following legal bases:

• Contract performance — processing necessary to provide the Platform services you have requested, including account management, payment processing, and game access.
• Legal obligation — processing required to comply with applicable laws and regulations, including KYC, AML, and age verification requirements.
• Legitimate interests — processing for fraud prevention, security monitoring, and improving the quality of the Platform, where these interests are not overridden by your rights.
• Consent — where we process your data for marketing communications or optional personalisation features, we will seek your explicit consent and provide a clear mechanism to withdraw it at any time.

Data Sharing and Disclosure

fu66 does not sell, rent, or trade your personal data. We may share your personal data only in the following limited circumstances:

• Service providers — third-party companies that assist us in operating the Platform, including payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard), game studios (Pragmatic Play, Evolution Gaming, Spribe, Ezugi), and fraud detection services. These providers are contractually obligated to process your data only on our instructions and to maintain appropriate security standards.
• Legal and regulatory authorities — where fu66 is required by law, court order, or regulatory instruction to disclose personal data.
• Business transfers — in the event of a merger, acquisition, or sale of all or part of fu66's business assets, your personal data may be transferred to the acquiring entity as part of that transaction, subject to equivalent privacy protections.
• Protection of rights — where disclosure is necessary to protect the rights, property, or safety of fu66, its players, or the public, including for fraud prevention or security investigations.

All third parties with whom fu66 shares personal data are required to process that data in a manner consistent with this Privacy Policy and to implement appropriate technical and organisational security measures. fu66 does not permit its service providers to use your personal data for their own independent purposes.

Payment Data and Financial Information

fu66 processes financial data — including deposit amounts, withdrawal amounts, and payment wallet identifiers such as your bKash or Nagad mobile number — exclusively to facilitate transactions on the Platform. This financial data is transmitted over SSL-encrypted connections and stored in secured environments with access restricted to authorised personnel only.

fu66 does not store full card numbers, CVV codes, or full payment wallet PINs on its servers. Card transactions are processed by our payment service partners (Visa and Mastercard network processors) and are subject to the security standards of those payment networks. fu66 retains only the transaction reference data necessary to support queries and dispute resolution.

Cookies and Tracking Technologies

fu66 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyse Platform usage. The following categories of cookies are used:

• Essential cookies — required for the Platform to function correctly, including session management and login state. These cannot be disabled without impairing your use of the Platform.
• Functional cookies — used to remember your preferences such as language settings and responsible gaming tool configurations.
• Analytics cookies — used to understand how players interact with the Platform, including which pages are visited most frequently and where players encounter difficulties. Analytics data is aggregated and does not identify individual users.
• Marketing cookies — used to display relevant promotional content to you based on your activity on the Platform. You may opt out of marketing cookies at any time via your browser settings.

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies will affect the functionality of the Platform and may prevent you from logging into your account or completing transactions.

Data Retention

fu66 retains your personal data for as long as your player account remains active and for a period thereafter as required by applicable legal and regulatory obligations. In practice, transaction records and KYC documentation are typically retained for a minimum of 5 years following the closure of an account to comply with applicable anti-money laundering regulations. After the applicable retention period has expired, your personal data will be securely deleted or anonymised.

Where you have requested account closure, fu66 will cease active processing of your personal data for marketing and personalisation purposes with immediate effect. Data that fu66 is legally required to retain will continue to be held in secure, access-restricted storage until the applicable retention period has elapsed.

Your Data Rights

As a user of the fu66 Platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at the email address provided in Section 14. fu66 will respond to all valid data rights requests within 30 days of receipt:

Please note that some data rights requests may be limited or refused where retention or processing is required to comply with legal obligations, to exercise or defend legal claims, or to protect the rights of other individuals. fu66 will explain the reason for any refusal in writing.

Data Security

fu66 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL encryption for all data in transit, access controls restricting data access to authorised personnel only, secure server infrastructure, regular security reviews, and staff training on data handling procedures.

While fu66 takes all reasonable steps to protect your personal data, no internet-based platform can guarantee absolute security. In the event of a data security incident that poses a risk to your rights and freedoms, fu66 will notify affected users as soon as reasonably practicable and will take all necessary steps to contain the incident and mitigate its impact.

Children and Underage Users

The fu66 Platform is strictly intended for adults aged 21 and above. fu66 does not knowingly collect, process, or retain personal data from persons under the age of 21. If fu66 discovers that personal data has been collected from a person under 21 without verified consent from a legal guardian, that data will be deleted immediately and the associated account will be closed.

Third-Party Links and Services

The fu66 Platform integrates third-party game content from licensed providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming. When you interact with games or features provided by these third parties, your usage data may be processed by those providers in accordance with their own privacy policies. fu66 is not responsible for the privacy practices of third-party game providers, and we encourage you to review their privacy policies if you have concerns about how your data is handled within their game environments. fu66 does not include outbound links to external websites and is not responsible for the content or privacy practices of any third-party websites you may access independently.

Changes to This Privacy Policy

fu66 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the services we offer. Where a material change is made, fu66 will notify registered players via their registered mobile number or via a notice on the Platform at least 7 days before the change takes effect. The updated Privacy Policy will be published at fu66.bet/privacy-policy with a revised effective date.

Your continued use of the fu66 Platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Privacy Policy, you should stop using the Platform and may request voluntary account closure by contacting support.

Contact Us — Privacy Enquiries

For all privacy-related enquiries, data rights requests, or concerns about how fu66 handles your personal data, please contact our support team. We aim to acknowledge all privacy enquiries within 5 business days and to provide a substantive response within 30 days.

Privacy support email: [email protected]